Shipping Rates and Schedule
***ATTENTION CUSTOMERS: WE ARE UNDERGOING RENOVATION AND MAINTENANCE ON OUR SHIPPING FACILITIES. AS A RESULT, STANDARD SHIPPING ORDERS SHIP OUT DATE AND DELIVERY DATE HAVE BEEN DELAYED BY A FEW BUSINESS DAYS. PLEASE BEAR WITH US AS WE WORK TO GET ORDERS SHIPPED OUT AS SOON AS POSSIBLE. WE APPRECIATE YOUR PATIENCE AND UNDERSTANDING.***
All U.S. orders over $49 (after any discounts have been applied) ship FREE. Any U.S. order of $49 or less (excluding taxes) will incur a standard shipping charge of just $5.95.
Expedited Orders placed Monday through Friday by 2 p.m. (EST) are shipped the same day.** Expedited orders placed after 2 p.m. standard Eastern time are shipped the next business day. UPS Next Day Air, UPS 2nd Day Air and UPS 3rd Day Air require a home or business address as delivery cannot be done to a P.O. BOX.
Orders with Standard Shipping ship within approximately 1-2 business days.
Contiguous United States
|48 U.S. States P.O. Boxes / APO / FPO||5-7 business days||M-F||FREE (Over $49)||Free Shipping|
|5-7 business days||M-F||$5.95 (Under $49)||Standard Shipping|
|48* States||Next business day||2 p.m. EST M-F||$29.95||UPS Next Day Air|
|2 business days||2 p.m. EST M-F||$16.95||UPS 2nd Day Air|
|3 business days||2 p.m. EST M-F||$12.95||UPS 3rd Day Air|
|Destination||48 U.S. States P.O. Boxes / APO / FPO|
|Arrival||5-7 business days||5-7 business days|
|Rate||FREE (Over $49)||$5.95 (Under $49)|
|Service||Free Shipping||Standard Shipping|
|Arrival||Next business day||2 business days||3 business days|
|Order by||2 p.m. EST M-F||2 p.m. EST M-F||2 p.m. EST M-F|
|Service||UPS Next Day Air||UPS 2nd Day Air||UPS 3rd Day Air|
*Excludes Alaska and Hawaii.
Non-Contiguous U.S and U.S. Territories
|Alaska & Hawaii||5-7 business days||M-F||$5.95||USPS|
|Puerto Rico, Guam, U.S. Virgin Islands||7 business days||M-F||$5.95||USPS|
|Destination||Alaska & Hawaii||Puerto Rico, Guam, U.S. Virgin Islands|
|Arrival||5-7 business days||7 business days|
Outside the U.S.
|Canada||5-7 business days||M-F||$29.95||UPS|
|Arrival||5-7 business days|
Department of Transportation Shipping Restrictions:
Some hair and beauty products contain materials that the US Department of Transportation (DOT) classifies as "Hazardous Materials." Products containing hazardous materials must ship standard ground transport. No expedited or express shipping allowed. Any states/countries requiring packages to arrive by air will not be able to have HAZMAT items shipped to them (HI, VI, PR, AK, GU, APO, Canada). These items include aerosol-type products, pressurized cans (i.e. hairspray) and flammable items.
Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Shipping fees are not refundable. Delays caused that are beyond our control such as weather, refused delivery, etc. that impact your delivery date will not qualify for shipping fee reimbursements.
*If you would like to place an order to a country that is not listed please contact us. Thank you.
**Expedited shipping orders may require verification.